The GIS Department of EYATH SA, integrates ArcGIS Desktop and ArcGIS Enterprise products for the management of water supply and sewerage networks, investing in GIS for 18 years, and uses the technology in the daily operation of the company, creating a dynamic base for continuous storage and sharing information.
In addition, the GIS department updates the database and shares with all the departments of the company the cartographic information. It also provides an online connection with the water and sewerage field staff that are scattered throughout the city, and through mobile devices or tablets (mobile GIS) ensures continuous and two-way communication, providing information by incorporating corrections on a daily basis.
It is connected online with the fault-reporting call system request management information, with the customer’s sewerage and water supply (pilot) combining other information of the company’s systems. It has two-way communication with the company’s hydraulic model software. And it also has two-way communication with the company’s contractors for the construction of networks and projects.